Hero Health - EMIS Web Support Guide

Why is it necessary to trace and accept a patient in the hub system before carrying out a cross-organisation consultation in EMIS Web?

Care record
Advanced

Tracing and accepting a patient in the hub system before a cross-organisation consultation in EMIS Web is essential for ensuring that the patient’s medical records are seamlessly updated. This process verifies the patient's details across both their registered GP Practice and the hub, thereby preventing any record discrepancies and ensuring continuity of care.

To carry out a cross-organisation consultation, users need to trace the patient within the hub system—a step that searches for the patient’s details and confirms registration. If the patient is already registered at the hub, the process is straightforward; however, if they are not registered, they must first be booked into a slot as an unregistered patient. From there, the consultation write-back feature ensures that any updates made during the consultation align with their main GP record. This step is crucial in maintaining the integrity and accuracy of patient records across systems.

"By tracing and registering patients at the hub, organisations can ensure that all consultation notes, including medications and documents, are accurately copied back to the patient’s record. This process not only saves time by eliminating redundant administrative tasks but also upholds the quality of patient care."
Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

Why do you need to trace a patient in EMIS Web's hub system?

Can consultation data be transferred back to a GP practice?

What is the importance of tracing a patient for accurate medical records?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more