When a patient decides to change their nominated dispenser while under a repeat dispensing regime, it is important to ensure this update is reflected accurately in EMIS Web. This process is crucial for maintaining accurate prescription records and ensuring seamless communication between the practice and the new pharmacy.
Steps to Update Nominated Dispenser:
- Access the Patient’s Record: Log into EMIS Web and retrieve the patient’s record by using their NHS number or other identifying information.
- Edit Dispensing Details: Navigate to the medication section of their record. Locate the current nominated dispenser information.
- Update to New Dispenser: Select the option to change the nominated pharmacy. Enter the details of the new dispenser that the patient has chosen.
- Confirm Changes: Save the changes to ensure that the new information is recorded accurately in the system.
- Inform the Patient: Confirm with the patient that their nominated dispenser has been successfully changed within the system.
Tip: Updating the nominated dispenser promptly reduces prescription processing times and enhances patient satisfaction by ensuring they receive their medications from their preferred pharmacy without delay.
Make sure to regularly review and communicate with the patient to verify their preferences for nominated dispensers, especially if their circumstances or preferences change.
