Hero Health - EMIS Web Support Guide

What is the process to add a new preferred pharmacy to a patient's care record?

Prescribing & medication
Intermediate

To add a new preferred pharmacy to a patient's care record in EMIS Web, follow these steps:

  • Navigate to the Patient's Care Record: Access the patient list from the EMIS Web menu. Select the required patient to open their personal care record.
  • Select Medication Preferences: Once in the patient's record, look for the section related to medication preferences or pharmacy settings. This might be found under the 'Prescriptions' or 'Medication' tab.
  • Edit Pharmacy Details: Within the pharmacy settings, you can add or change the details of the preferred pharmacy. Ensure you have the correct NHS Pharmacy code or relevant identifiers to avoid any processing errors.
  • Save Changes: After entering the new preferred pharmacy details, make sure to save the changes to ensure that the patient’s record reflects the updated information.
By maintaining an up-to-date preferred pharmacy in the patient’s record, practices can expedite the electronic prescribing process, reducing administrative tasks and enhancing patient satisfaction.

Regularly verifying and updating pharmacy information helps minimise dispatch errors and fosters a smoother overall medication management process for both clinical staff and patients.

"Did you know? Utilizing platform features familiar with your EMIS Web system, such as Hero Health’s robust messaging capabilities, can further improve patient care by ensuring clear communication regarding prescription details and other important health notifications."

Category
Prescribing & medication
Sub category
Settings
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Can I change a patient's preferred pharmacy in EMIS Web?

Why should I add a preferred pharmacy to a patient's record?

How does setting a preferred pharmacy improve patient care?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more