Hero Health - EMIS Web Support Guide

What shortcuts can be used in the EMIS Web appointment book?

Appointments
Intermediate

Keyboard shortcuts can help you manage appointments more smoothly. Here are some of the most commonly used ones:

Moving Around the Appointment Calendar

  • +/- then type a number and time abbreviation (e.g. +3w for 3 weeks ahead) to jump forward or backward in the calendar. Press Enter to confirm.
  • F10 instantly opens the Appointment Quick View from any screen for a quick snapshot of today’s schedule.

Accessing Patient Information Quickly

  • M when highlighting an appointment slot to view the patient’s Medical Record.
"Reducing the time spent navigating is key to efficient patient flow."

Updating Appointment Slot Statuses

  • A – Mark patient as Arrived
  • S – Send patient in
  • Q – Quiet send in (helpful for patients preferring extra privacy)
  • L – Mark patient as Left
  • D – Mark patient as DNA (Did Not Attend)
Category
Appointments
Sub category
Appointments introduction
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Why are keyboard shortcuts important in EMIS Web?

Can I customise the shortcuts in EMIS Web’s appointment book?

What if shortcuts aren’t working for me?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more