Hero Health - EMIS Web Support Guide

What options are available for managing and editing test requests in EMIS Web?

Care record
Beginner

Managing and editing test requests in EMIS Web can be done efficiently using the system's Care Record functionalities. Here's how:

Adding Test Requests

Test requests can be added directly from the Care Record screen or within a consultation.

  • From the Care Record: Navigate to the Care Record screen, use the Add option on the ribbon, and select Test Request.
  • Within a Consultation: Access Consultations, start a new one if necessary, and use the Add button to choose Test Request.

Once there, you can select the appropriate test category like Haematology or Biochemistry. If you have additional requirements such as urgency or specific sample handling instructions, these options can be specified.

Editing and Deleting Test Requests

If you need to change a test request, this can be done directly in the system:

  • To edit or add additional tests, select the test and click "Edit Request".
  • For incorrect entries, you can use the red cross icon to remove the mistaken test.
  • To delete a test request altogether, use the "Delete Request" option on the ribbon.

Managing Requests with Additional Requirements

You have options for indicating requests are urgent, fasted, or have an inoculation risk. These can be annotated under the Test Requests Details.

Adding test requests through the Care Record ribbon bypasses the need for a new consultation, saving time and streamlining workflow for busy practice environments.

Once a test request is confirmed, it can be managed from the Test Requests list, ensuring all administrative and clinical teams are aligned on the next steps.

For more comprehensive patient management options that integrate with EMIS Web, Hero Health's online booking platform offers advantages such as configurable booking and reminders, assisting in reducing DNAs and enhancing care coordination.

Category
Care record
Sub category
Investigations
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How do I manage test requests in EMIS Web?

Do I need to be in a consultation to edit test requests in EMIS Web?

Can I mark a test request as urgent in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more