Hero Health - EMIS Web Support Guide

What is the process to request and manage instalment prescription drug issues in EMIS Web?

Prescribing & medication
Intermediate

In EMIS Web, managing instalment prescriptions can streamline the dispensing process, especially for drugs requiring closer monitoring or those with potential for misuse. Here, we explore how to request and manage these instalment prescriptions effectively.

Requesting an Instalment Prescription

To request an instalment prescription, follow these steps:

  • Access the Medication Module from the EMIS Web menu by selecting Care Record and then Medication.
  • Select Add Drug to begin prescribing a new medication. Enter the drug name and choose the correct item from the list.
  • When entering prescription details, select an instalment option. Specify the dosage and quantity per instalment as required.
  • Set the instalment frequency, detailing how often the drug should be dispensed (e.g., weekly).
  • Once all details are entered, click Issue to process the prescription.

Managing Instalment Prescriptions

Once an instalment prescription is set up, you can navigate to the Current Medication screen to manage it:

  • Use the Issue button to dispense the next instalment according to the schedule.
  • If adjustments are needed, such as changes to the dosage or frequency, select Edit to amend the prescription details.
  • Cancellations can be done by selecting the prescription and choosing the Cancel option, ensuring reasons are documented as necessary.

Time-saving tip: Managing instalments within EMIS Web can significantly reduce administrative workload by automating dispensing schedules and improving patient safety with regular monitoring.

Did you know?

The Hero Health platform integrates seamlessly with EMIS Web, providing additional functionalities like individual messaging and appointment booking through Hero Health’s website that help enhance patient engagement and streamline practice operations.

Category
Prescribing & medication
Sub category
General
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I cancel an existing instalment prescription in EMIS Web?

What should I do if I encounter synchronisation issues with instalment prescriptions?

Why is instalment prescribing useful in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more