Hero Health - EMIS Web Support Guide

What is the process to remove a child protection warning from a patient's record in EMIS Web?

Care record
Intermediate

In EMIS Web, a child protection warning is automatically added to a patient's record when a safeguarding clinical code is recorded. To remove a child protection warning, an authorised clinical code indicating the removal must be applied.

Steps to Remove a Child Protection Warning

Follow these steps to ensure the removal is processed correctly:

  • Access the patient's record where the warning is listed.
  • Add the relevant removal clinical code, ensuring it matches the initial safeguarding code that triggered the warning. This can be done in the Care Record module.
  • For organisations using SNOMED CT, use the SNOMED CT concept ID equivalent to ensure compatibility.
  • Once the removal code is added, save and refresh the patient’s record to reflect changes.

"Accurate management of child protection warnings not only safeguards children but significantly optimises the workflow for healthcare providers."

Understanding Clinical Codes

Each child protection scenario is matched with specific codes for both warning and removal. Ensuring the correct removal code is used is crucial for maintaining accurate patient records and avoiding erroneous records.

Did you know that Hero Health's platform integrates seamlessly with EMIS Web? This integration allows users to manage other aspects of patient care effectively, such as handling batch messaging or care navigation and triage. For more information, visit our Care Navigation & Triage page.

Category
Care record
Sub category
Warnings & alerts
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How can I review the changes made to child protection warnings in EMIS Web?

Can child protection warnings be shared across different organisations using EMIS Web?

How soon after adding a removal code does the child protection warning get cleared?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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