Hero Health - EMIS Web Support Guide

What are the types of cross-organisation patient warnings in EMIS Web and how do they differ?

Care record
Intermediate

Cross-organisation patient warnings in EMIS Web support the seamless communication of critical health and safety information across various healthcare providers. These warnings fall into two main categories:

  • CHIS Patient Warnings: These are automated warnings from the Child Health Information Systems (CHIS), which are prominently displayed in both collapsed and expanded patient précis views. They take precedence over other local or shared warnings and are automatically shared among organisations with a Care Record sharing agreement.
  • Shared Patient Warnings: Unlike CHIS warnings, these are visible only in the expanded patient précis for any organisation that partakes in a Care Record sharing agreement. This aids in better coordination and understanding of patient care needs across different healthcare settings.

Prior to sharing, local patient warnings require review and editing on an individual basis to ensure they are accurate and relevant before becoming shared warnings.

Cross-organisation warnings save time by automating the sharing of essential patient health alerts, ensuring vital information is easily accessible to multiple providers and thereby enhancing patient safety and care continuity.

To effectively manage these warnings, access any Care Record module, and navigate to the Ribbon to add, edit, or delete these warnings easily. You can only modify warnings that are created by your own organisation, ensuring that local control is maintained over sensitive information. When managing warnings, always ensure that the user action associated with them is clearly defined to prompt necessary alerts during patient data processing.

Category
Care record
Sub category
Warnings & alerts
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Why are cross-organisation patient warnings useful in EMIS Web?

How can I manage cross-organisation patient warnings in EMIS Web?

What is the process to delete a cross-organisation patient warning in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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