Hero Health - EMIS Web Support Guide

How can I manage and edit cross-organisation patient warnings in EMIS Web?

Care record
Intermediate

Cross-organisation patient warnings in EMIS Web allow different healthcare organisations to share significant patient information, ensuring that care providers are well-informed regardless of the organisation they belong to. This feature enhances patient safety by facilitating communication about important health status and requirements across different care locations.

Managing Cross-Organisation Warnings

To manage cross-organisation patient warnings, ensure your organisation has activated the Care Record sharing agreement in EMIS Web. This setup is crucial for viewing and editing warnings shared between organisations.

Adding a New Warning: Access the patient's record using the Patient Find tool. In the expanded patient précis, proceed to the 'Manage' option in the Patient Warnings section. Choose 'Add,' then input the necessary warning information, defining specific actions (trigger points) that will activate the warning. To share the warning across organisations, select the option to make it viewable by others.

Editing Existing Warnings: Similar to adding a warning, select the patient and go to the 'Manage' area. From here, choose the warning you wish to modify. The user can adjust the message and applicable triggers, and decide on the sharing status with other organisations.

Deleting a Warning: Access the same management section and select the warning intended for removal. Confirm the action to delete it from your organisation's records. Note, however, that warnings from other organisations cannot be modified or deleted.

Viewing and Sharing Warnings

The details regarding the shared warnings can be reviewed from the Patient Warnings screen, which shows all the existing alerts alongside options for additional management. Sharing is streamlined via the navigation pane, allowing peer organisations to maintain updated patient précis with vital information that could impact treatment decisions.

"Integrating cross-organisation patient warnings reduces delays in accessing patient history, ultimately enhancing the decision-making process and fostering cooperative care."

If audit verification is necessary, refer to the Audit Trails module under EMIS Web's System Tools for detailed tracking of warning activities such as additions or alterations.

Category
Care record
Sub category
Warnings & alerts
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I add a cross-organisation patient warning in EMIS Web?

What are CHIS warnings and how are they displayed in EMIS Web?

Does EMIS Web keep track of changes to patient warnings?

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Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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