Managing partially received or timed-out GP2GP extracts requires a systematic approach to ensure that comprehensive patient data is accessible and accurate for continued care. Here’s how to efficiently handle these situations:
Identify and Acknowledge Partially Received Records
Upon noticing that a GP2GP transfer is only partially received or has timed out, the first step is to verify the state of the transaction. You can do this by navigating to the GP2GP tab within the Workflow Manager, where transaction states like "EHR Extracts Received - Partial" or "EHR Extract - Timeout" are listed.
Managing Partially Received Records
If you receive a record with missing items, placeholders may stand in for these in the patient's record. You can view which specific attachments have not been transferred in the Filed Records inbox. It is crucial to check this so that any missing information can be retrieved or requested from the sending practice.
Handling Timeout Scenarios
For records that have timed out, the sending practice may need to resend the record. Direct communication may be necessary if the record fails to arrive completely. Ensure to document these interactions in the patient’s record for future reference.
Efficient management of GP2GP transfers ensures that accurate and complete medical history is maintained, thereby enhancing patient care and safety.
Completing Outstanding Degrade Tasks
Part of the incoming information may sometimes degrade owing to format mismatches or unsupported codes. These are available in the Records Received section under the GP2GP tab and should be resolved by clinicians familiar with the clinical terms. Completing these tasks reinstitutes full functionality such as the ability to prescribe medication.
Did you know?
Hero Health can streamline your GP2GP processes by integrating directly with your EMIS Web system. With features like online booking and batch messaging, your practice can enhance patient interaction and efficiency.
