Hero Health - EMIS Web Support Guide

What is the process for cancelling medication issues in EMIS Web?

Prescribing & medication
Intermediate

To cancel medication issues in EMIS Web, you need to navigate to the Medication screen. Here’s how you can effectively cancel medication issues:

Steps to Cancel Medication Issues

  • Access the Medication screen by clicking the EMIS Web menu, pointing to Care Record, and selecting Medication.
  • Select the medication item(s) you wish to cancel.
  • Click on Cancel Issue on the ribbon.
  • You will see a Cancel Issues screen. Here, you can click the dropdown beside the Reason field to select a cancellation reason.
  • If necessary, enter up to 30 characters to provide additional cancellation details in the free text field.
  • Once completed, click Cancel Issue to finalise the process.

Important Considerations

Note that when cancelling medication issues, acute medication will automatically expire after 28 days or the course duration, whichever is longer, and will move to the Past Medication screen automatically. However, repeat medication does not expire automatically and needs to be manually cancelled.

Cancelled issues are not counted towards the permissible repeats left, ensuring the patient's medication record is accurately maintained and potentially avoiding unnecessary repeats.

Did You Know?

The Hero Health platform offers functionalities like online booking and batch messaging that integrate seamlessly with EMIS Web, enhancing efficiency by allowing practices to customise patient engagement and address administrative needs effectively.

Category
Prescribing & medication
Sub category
Formulary
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I cancel a medication issue in EMIS Web?

How can I replace a medication in EMIS Web?

What changes can be made to issued medication in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more