Hero Health - EMIS Web Support Guide

What is the Personal Demographics Service (PDS) and how does it ensure up-to-date patient demographic details in EMIS Web?

Patients
Beginner

The Personal Demographics Service (PDS) is a nationally managed electronic database containing the demographic details of NHS patients. This service forms a fundamental component of the NHS Spine, holding crucial information such as NHS numbers, addresses, and dates of birth.

How PDS Ensures Up-to-Date Patient Information

The PDS ensures that the details stored locally within EMIS Web align with the national records. Whenever a patient record is accessed, EMIS Web automatically checks the PDS for any discrepancies. Through various modules, such as Care Record and some areas in Workflow Manager, this system synchronises patient details, ensuring consistency and accuracy.

"Maintaining up-to-date patient records not only saves time but also ensures that healthcare professionals have accurate data at crucial moments."

Managing PDS Differences

When discrepancies arise between the patient's details in EMIS Web and those held on the PDS, the PDS icon will turn red. Clicking this icon displays the differences, providing options to update and synchronise records. It is recommended to resolve these differences promptly to ensure access to NHS functionalities.

Patients' records must be regularly updated, particularly when changes occur in demographic information. Authorised personnel can manage these changes, ensuring that patient records stored in EMIS Web accurately reflect the data held on the PDS.

Benefits of PDS Synchronisation

  • Ensures patient records are accurate and up-to-date.
  • Facilitates smooth patient care by providing healthcare professionals with reliable information.
  • Empowers practices by supporting robust data management and minimising errors.

Overall, the PDS plays a crucial role in maintaining accurate and synchronised patient records across NHS settings, enabling seamless healthcare service delivery and continuity of care.

Category
Patients
Sub category
PDS
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

Why do I need a smartcard to access PDS in EMIS Web?

What does it mean if the PDS icon is red on a patient record?

How can I resolve differences between patient details in EMIS Web and the Personal Demographics Service (PDS)?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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