Hero Health - EMIS Web Support Guide

What guidelines must be followed before allocating a new NHS number for a patient in EMIS Web?

Patients
Beginner

Allocating a new NHS number is a sensitive procedure that requires careful adherence to specific guidelines. This process usually applies to patients who were born outside the UK or in situations where a distinct need is indicated, like certain cases handled by the Personal Demographics Service (PDS).

Important Guidelines

  • Verification is Key: It is imperative that the demographic details of the patient are verified before assigning a new NHS number. This ensures that patient records are accurate and prevents any erroneous syncing or record issues.
  • Smartcard Use: Ensure you are logged into EMIS Web using a smartcard. This allows you to access the PDS and complete registration processes accurately, ensuring all details are synchronised with those on the PDS.
  • Avoid Unverified Allocations: NHS numbers should never be assigned to newborns or to patients whose details cannot be confirmed against PDS data. In these cases, alternative record management processes should be used.
"Verifying patient details before allocating a new NHS number ensures efficient healthcare delivery and maintains the integrity of NHS patient records."

Managing PDS Differences

When discrepancies arise in patient records within EMIS Web compared to the PDS, they must be resolved promptly. This is crucial since only patients synchronised with the PDS can fully utilise NHS functionalities.

Did You Know?

The Hero Health platform provides an array of features that integrate seamlessly with EMIS Web. For instance, online booking allows GP practices to manage bookings through their websites, yielding a streamlined process for both patients and administrators.

Category
Patients
Sub category
PDS
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

When should a new NHS number be allocated to a patient in EMIS Web?

What is the Personal Demographics Service (PDS) in the context of EMIS Web?

Can NHS numbers be allocated to newborns or unverified patients in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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