If you encounter errors when accessing Information Leaflets in EMIS Web, follow these steps to resolve common issues:
Check Internet Connection
Ensure your computer has a stable internet connection. A weak or disconnected internet connection can cause problems accessing external resources like Information Leaflets.
Verify User Permissions
You may not have the permissions required to access certain documents. Contact your system administrator to verify your access rights or make necessary adjustments.
Update EMIS Web
Ensure that EMIS Web is updated to the latest version. Outdated software may have bugs or compatibility issues that can be resolved by installing the latest updates.
Check Document Compatibility
Ensure the Information Leaflet you are trying to access is in a compatible format. EMIS Web generally supports standard file types such as PDF and DOCX. Unsupported formats may cause access errors.
Using well-organised Information Leaflets can significantly enhance patient communication and aid in effective treatment management, saving time for healthcare providers and patients alike.
Did you know?
Hero Health integrates seamlessly with EMIS Web, offering individual messaging capabilities. This allows healthcare providers to send information leaflets directly to patients, facilitating improved communication and patient engagement.
