Hero Health - EMIS Web Support Guide

What steps should be taken to ensure confidentiality when using Patient Information Leaflets?

Care record
Beginner

Patient Information Leaflets within EMIS Web provide a reliable resource for healthcare professionals to share accurate and peer-reviewed health information with patients. These leaflets can be accessed directly within the Care Record and are integrated into the EMIS Web system for ease of use.

Launching Information Leaflets

Access Information Leaflets from several points within the Care Record, including the consultation screens, by right-clicking a clinical code, or via the designated icon in the top ribbon of the Care Record. This functionality is not available from the Medication, Diary, and Document screens. If accessing from a consultation, a separate entry will be created in the patient's record indicating the addition of the Information Leaflet.

Ensuring Confidentiality

If an Information Leaflet pertains to a sensitive topic, you must ensure that these are marked as confidential within the patient’s records. This can be achieved by marking the corresponding consultation in EMIS Web as confidential, prohibiting online access.

Did you know? With the Hero Health platform, practice administrators can streamline patient communications by sending Information Leaflet links via secure emails, enhancing both efficiency and confidentiality management.

Sending Information Leaflets to Patients

  • Ensure that the patient consents to receiving emails. This forms a necessary part of ensuring data confidentiality.
  • Fill out the details such as subject, which can be customised, and the patient's email address which can be manually adjusted if required.
  • Finally, click 'Send Email' to share the leaflet directly with the patient’s email. A consultation note will automatically be added to the patient's record, detailing the title and link to the document.
Category
Care record
Sub category
General
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How can EMIS Web User send Patient Information Leaflets securely?

Why use Patient Information Leaflets in EMIS Web?

Can clinicians keep Patient Information Leaflets confidential in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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