Hero Health - EMIS Web Support Guide

What are the key network requirements for deploying and patching EMIS Web client software?

Using EMIS
Advanced

To effectively deploy and patch EMIS Web client software, ensuring proper network configurations is essential. Below are the key requirements and protocols you should configure:

IP Allocations and Firewall Configuration

Ensure your network is configured to allow traffic to and from the designated IP ranges used by EMIS services. EMIS Web requires communication with N3 and Internet-facing services, each with specific IP allocations.

Key IP Allocations:
  • EMIS Backup Datacentre: 10.207.112.0/22
  • EMIS Primary Datacentre: 10.207.116.0/22
  • Internet Facing: 185.13.72.0/22

Port Requirements

Various applications within EMIS Web utilise specific TCP and UDP ports. Configuring these correctly ensures seamless operation and connectivity:

  • Spine Messaging: TCP 443
  • Client/SDS Patching: TCP 80, 8080
  • Streaming for Data Synchronisation: TCP 33953 and 33957

Opening these ports in your firewall configurations will allow EMIS Web to maintain its connection with central servers, facilitating timely updates and functionality.

Important: Ensure any proxy services in use exclude these IP ranges to prevent potential communication issues with EMIS Web services.

Category
Using EMIS
Sub category
Getting started
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What are the specific network and firewall settings needed for EMIS Web deployment?

How does patching work for EMIS Web clients?

Why is it important to meet the network requirements for EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more