Within EMIS Web, managing cross-organisational bookings involves distinct steps based on the type of consultation, specifically Remote Consultation and Consultation Write Back. Understanding these differences ensures seamless integration across organisations and accurate record maintenance for patients.
Remote Consultation
This approach allows clinicians to access a patient’s GP system remotely. When booking a Remote Consultation, the patient's GP practice is listed as their organisation while selecting the PCN Hub in the appointment criteria. This method streamlines consultations by providing the necessary access without requiring full patient registration at the Hub. Cross-organisational slots can be booked directly, ensuring efficiency and reducing administrative load.
Consultation Write Back
Consultation Write Back, contrastingly, necessitates that patients be registered at both their GP Practice and the PCN Hub. This dual registration is crucial for all clinical notes, including medications and documents, to be correctly written back to the patient's GP care record post-consultation. Setting up this system involves tracing the patient into the Hub, often using their NHS Number, during the booking. It ensures comprehensive data flow and improves continuity of care across different healthcare settings.
“Using both Remote Consultation and Consultation Write Back optimises record-keeping by facilitating seamless data synchronisation without extra administrative tasks.”
By aligning these practices with your organisation’s needs, EMIS Web users can enhance operational efficiency and data accuracy, benefiting both healthcare providers and patients.
For those interested in further streamlining appointment and consultation processes, systems like Hero Health can significantly augment productivity. Hero Health integrates seamlessly with EMIS Web, offering functionalities like online booking, individual messaging, and care navigation triage, contributing to a more efficient and empowering healthcare experience. Learn more about Hero Health’s capabilities.
