Hero Health - EMIS Web Support Guide

How to restrict junior staff from booking certain slot types in EMIS Web?

Appointments
Advanced

Restricting Certain Slot Types

In EMIS Web, you can manage which slot types your junior staff can book by adjusting the slot type settings and organisation-level user permissions. This prevents staff with lower privileges from accidentally or inappropriately booking sensitive or advanced appointment types.

Set Slot Types as Non-Bookable or Blocked

Create or edit a slot type, and deselect Bookable Slot if you do not want it visible to general users. You can also mark it as Blocked or apply additional rules (for example, Urgent or Embargo Type) to ensure it is only accessible to authorised members.

Use Role Profiles and User Permissions

Confirm you have the relevant rights (for example, B8017 Manage Patient Administration) to configure slot properties. Only staff with these privileges can change booking availability. Junior staff with standard permissions cannot override or alter these settings once applied.

Refine Session Holder Filters

In Appointments Configuration, remove confidential or advanced slot types from session holder filters assigned to junior staff. This means those slot types simply do not appear in their view of the Appointment Book, stopping unintentional bookings.

Category
Appointments
Sub category
Appointment settings
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

What permissions do I need to restrict certain slot types in EMIS Web?

Can I hide certain slot types from junior staff altogether?

How do I assign separate permissions for senior and junior staff?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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