Overview
Incoming patient deductions arrive via GP Links. The process involves accepting the deduction request in EMIS Web and returning the patient’s physical medical records if required. It’s essential to complete both parts of the process to keep your records accurate and stay compliant.
Step-by-step
- Check the request in GP Links – Inbox: Go to Registration Workflow, then select GP Links – Inbox > Deductions. Double-click the task to see full details.
- Accept or re-register: If the deduction is correct, click Accept to mark the patient as inactive. If the patient needs to be registered with another trading partner, click Re-Register and send the new details.
- Send medical records: Practices normally have 14 days to return the paper record. Once done, remove the FP22 reminder in GP Links – Medical Record Box. This involves selecting Actions > Manage Medical Record Flagged Patients, choosing the patient and clicking Remove.
- Confirm status: If the patient ends up marked as inactive but should not be, select Actions > Manual Status Modification and adjust the status accordingly.
"Promptly removing patients who have left your organisation helps maintain data accuracy and can reduce confusion for both clinical and admin staff."
