Hero Health - EMIS Web Support Guide

How do I manually change a patient’s registration status in EMIS Web’s Workflow Manager?

Care record
Advanced

To manually change a patient's registration status within EMIS Web’s Workflow Manager, follow these steps:

Accessing the Workflow Manager

Begin by opening EMIS Web and navigating to the ‘Workflow Manager’. Ensure you have the necessary permissions to make changes to patient records.

Selecting the Patient

Locate the patient whose registration status needs updating. This can be done by using the search function to find the patient’s record, either by name, date of birth, or NHS number.

Updating Registration Status

Once the patient’s record is open, find the section related to registration status. From here, you can manually update the status to reflect changes such as moving areas, or changing the GP practice. Make sure to confirm changes before exiting the page.

"By updating patient registration status, practice administrators can ensure accurate record-keeping and streamlined communication with other healthcare professionals, significantly reducing the likelihood of administrative errors."

Remember, keeping patient records up-to-date helps in maintaining accurate clinical information and ensures seamless transitions between different care settings.

Did you know? Hero Health integrates seamlessly with EMIS Web to further enhance administrative efficiency. For instance, Hero Health's care navigation and triage functionality allows patients to directly interact with their GP practices through practice-specific pathways, keeping patient records current and reducing administrative burdens.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

How do I change a patient’s registration status in EMIS Web?

Why might I need to change a patient’s registration status in EMIS Web?

What should I do if the registration status update doesn't appear in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more