Hero Health - EMIS Web Support Guide

How do I handle inbound allergy degrade tasks so that prescribing is reenabled for a patient?

Workflow
Intermediate

When you encounter inbound allergy degrade tasks in EMIS Web, it is crucial to process them correctly to resume prescribing for the patient. Here’s how:

Accessing Degraded Allergy Information

First, navigate to the Workflow Manager in EMIS Web, and select GP2GP from the navigation pane. Under the Records Received heading, choose Allergy Degrade. This section lists all allergy degrades that require attention. Select the appropriate task and click View on the ribbon to display the Workflow Manager Task screen.

Review and Update Allergy Records

  • If an allergy entry is correct, replace the degraded item with the corresponding EMIS Web clinical term.
  • To do this, choose the degraded allergy entry, click Add Allergy, and search for the correct allergy term.
  • Enter the required details, including the date of entry and any descriptive text, to accurately record the allergy information.

Note: Completing allergy degrade tasks promptly will reinstate your ability to prescribe and issue medication, enhancing both practice efficiency and patient safety.

Final Steps

Once the degrade entries are processed, save and apply your changes. Ensure all degraded allergy entries are converted, as prescribing prevention remains in place for any unresolved tasks.

By ensuring the accuracy and integrity of allergy information, you are safeguarding patient care and adherence to clinical protocols.

Category
Workflow
Sub category
GP2GP
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Who is authorised to handle drug allergy degrades in EMIS Web?

Why is re-coding degraded allergies important?

Are non-drug allergies subject to the same review process as drug allergies?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more