Hero Health - EMIS Web Support Guide

How do I configure multi-location appointment management in EMIS Web?

Appointments
Advanced

Overview

To manage appointments across multiple sites in EMIS Web, start by setting up Session Location Filters. These filters make it easy to switch between different branch locations and view only the relevant appointment sessions. You can also use custom colours to distinguish each site, helping your team stay organised.

Configure Location Filters

Steps:

  • Open the Appointment Book configuration screen (click the EMIS menu > Appointments > Appointment Book).
  • Select Session Location Filters in the configuration panel.
  • Click Add to create a new location filter, then name it for clarity (for example, “Branch Site” or “Main Surgery”).
  • Associate the relevant site with the new filter.
  • Save and apply your new location filter. You’ll now see it on the Appointment Book ribbon, where you can switch views.

Use Session Header Colours

To clearly differentiate sessions in each location, apply distinct header colours:

  • In Session Header Colours, select Location and choose the site.
  • Configure unique foreground and background colours so staff can easily recognise each location in the Appointment Book.
“By using a dedicated location filter and distinctive colours, practice staff can quickly switch views and manage each site’s sessions with minimal confusion.”

Optional: Did you know?

If you want to offer online booking for each of your sites, consider integrating with Hero Health. Their platform links seamlessly with EMIS Web, allowing you to:

  • Offer site-specific appointments directly from your practice website
  • Automate patient communications and confirmations
Category
Appointments
Sub category
Appointment settings
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

How do I create location filters for multiple GP sites in EMIS Web?

Will deleting a location filter remove the site from EMIS Web?

Why are location filters beneficial?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more