Hero Health - EMIS Web Support Guide

How critical is it to configure port settings for optimal EMIS Web client performance?

Using EMIS
Intermediate

Ensuring that EMIS Web client performance is optimal involves the proper configuration of various port settings. Critical ports include TCP ports such as 443, which is used for secure client-server communication, and ports 33962 for SDS version checks and internet patching.

Highlighting the EMIS Web Client Data Port 33966 is essential as it facilitates the necessary data transmission for day-to-day operations. Misconfigured ports could lead to incomplete updates or connectivity interruptions, significantly impacting clinical workflows.

Benefits of Proper Configuration

"Configuring the correct ports not only facilitates seamless updates but also enhances the security of data transmitted across the network, which is crucial in safeguarding patient information."

Technical Guide

  • Ensure ports such as 80, 8080, and 443 are open and well-configured for the EMIS Web Client/SDS patching system.
  • The EMIS Web Business Continuity feature uses port 33972 for specific TCP functions, critical for maintaining system uptime during network issues.
  • Port 33956 is important for SDS Patch Hub compatibility, and ensuring it is configured allows for efficient patch management.

Proxy and Firewall Considerations

Configure your network's firewall to allow outbound traffic on port 443 for the Domain *.iot.eu-west-2.amazonaws.com, integral for appointments refresh service. It's necessary that DNS settings resolve addresses from this domain effectively.

Category
Using EMIS
Sub category
Getting started
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Why is it important to configure port settings for EMIS Web?

Which specific ports should be configured for EMIS Web to function optimally?

What issues can arise from not correctly configuring EMIS Web ports?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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