In EMIS Web, tracking the progress of managed referrals via notifications is an essential feature that ensures efficient communication between healthcare practitioners. Once a referral is sent, notifications from the target organisations inform you whether the referrals have been accepted, rejected, or discharged. These notifications are visible in the Referrals section of the Care Record, allowing clinicians and practice administrators to stay informed without the need for constant manual checks.
Tracking Managed Referrals
To further manage referrals efficiently, utilise your Managed Referrals inbox located within the Workflow Manager under Referral Management. This section provides a comprehensive list of all managed referrals along with their current status, such as ‘Discharged’ or ‘Awaiting Processing’. Having this information consolidated in one location streamlines the referral process and improves operational efficiency.
By effectively using managed referral notifications, healthcare staff can significantly reduce the time spent on follow-up enquiries, and focus more on patient care.
Additional Tools
Did you know? Hero Health offers Care Navigation and Triage solutions that can be integrated with your EMIS Web system. These tools not only enhance the referral management process but also enable patients to submit relevant information digitally or direct them to suitable local services. For more details on how this can benefit your practice, visit the Hero Health Care Navigation and Triage page.
