Hero Health - EMIS Web Support Guide

How can medical staff configure their smartcards for eRS access in EMIS Web?

Care record
Beginner

Before accessing the e-Referral Service (eRS) via EMIS Web, medical staff need to ensure their smartcards are properly configured. This configuration is crucial as eRS requires smartcard authentication to ensure secure and authorised access.

Steps to Configure Smartcards for eRS Access

  • Use a Smartcard Reader: Ensure your workstation is equipped with a smartcard reader. This is essential for recognising your smartcard during the EMIS Web login.
  • Smartcard Possession: Make sure you have a valid NHS smartcard. This card contains your unique identification and is necessary for accessing NHS digital services.
  • Log into EMIS Web with Smartcard: Insert your smartcard into the reader and log into EMIS Web. This action will authenticate your access and enable eRS functionality.
  • Organisation Configuration: Ensure that all referring clinicians within your practice are configured as service people in the Organisation Configuration. This setup allows other staff to make eRS referrals on their behalf efficiently.
  • Regular Smartcard Usage: Clinicians should log into EMIS Web with their smartcards consistently. This not only validates their profiles but also ensures their names appear on selection screens for referrals.

"Smartcard configuration in EMIS Web not only guarantees secure access but also streamlines the e-referral process, ensuring clinicians can focus on patient care."

Did you know?

The Hero Health platform can streamline your referral processes even further. With care navigation and triage capabilities, Hero Health allows patients to provide vital information online, directing them efficiently to appropriate services. Learn more about this functionality and how it integrates with EMIS Web here.

Category
Care record
Sub category
Referrals
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

Why do I need a smartcard to access eRS in EMIS Web?

How can I verify if my smartcard is properly configured for eRS access?

What should I do if my smartcard doesn't provide access to eRS in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more