Use a simple coding or alert method to highlight out-of-area patients. For example, add the clinical code 912N (Registered patient lives outside practice area) to their record. This makes it quicker for you and your team to identify such patients when searching the system.
Add a protocol alert or warning to the patient’s record to automatically display their out-of-area status at key points, such as booking an appointment or starting a consultation. This ensures everyone on the team is aware and can handle the patient accordingly.
"Setting up a quick alert saves time by freeing staff from repeatedly checking a patient's address and improves clarity for staff, especially when coordinating care or arranging home visits."
Alerts and coded information create a consistent, reliable way for everyone to know they’re dealing with an out-of-area registration. It helps to avoid misunderstandings, reduce wasted effort, and promote better patient care.
