Hero Health - EMIS Web Support Guide

What steps should a new practice take to review and manage online visibility restrictions after receiving a patient record?

Workflow
Intermediate

Upon receiving a new patient's record via GP2GP, it is crucial to promptly review and manage online visibility restrictions. With the upcoming EMIS Web updates, these restrictions will transfer automatically. However, manual review remains essential to ensure all confidentiality settings align with your practice's standards and patient preferences.

Reviewing Patient Records

Begin by navigating to Workflow Manager in EMIS Web. Select the GP2GP section under Records Received and choose Unfiled patient records. Here, you can filter the records by components such as allergies, consultations, and medications to streamline the review process.

Once you're satisfied with the record, file it using the appropriate options depending on whether tasks are required. Should any visibility restrictions need adjusting due to recent clinical considerations or patient requests, engage the appropriate clinical staff to update these settings.

Verifying Visibility Icon Indicators

The records marked with an online visibility icon require careful attention to ensure that the correct confidentiality protocols are upheld. This icon highlights areas of the record where specific access restrictions have been set. During the review, assess patient information with this icon to reconfirm its visibility status aligns with your practice's protocols.

This functionality ensures sensitive patient information is protected while maintaining essential access for care continuity.

Did You Know?

Efficient management of patient interactions is enhanced through Hero Health's integration with EMIS Web. For instance, our individual messaging feature allows practices to securely communicate with patients regarding their care, ensuring that any discussions regarding confidentiality or record access are suitably documented and processed.

Category
Workflow
Sub category
GP2GP
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How does GP2GP transfer online visibility restrictions?

How can you identify if a patient record has visibility restrictions applied?

Is it important to regularly review online visibility restrictions of patient records?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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