Hero Health - EMIS Web Support Guide

What steps are involved in managing cross-border electronic prescriptions in EPS?

Prescribing & medication
Beginner

Managing Cross-border Electronic Prescriptions in EPS

Managing cross-border electronic prescriptions within the Electronic Prescription Service (EPS) requires certain steps to ensure prescriptions are dispensed correctly in neighbouring countries like Scotland and Wales while issued in England.

Step-by-Step Guide

1. Identify Cross-border Patients: Patients registered in England but who primarily collect their prescriptions in Scotland or Wales are considered cross-border. 2. Set Up an Exemption Code: In EMIS Web, it's crucial to add an exemption code for cross-border patients to ensure prescriptions are printed by default rather than being sent electronically. This helps avoid automatic transmission of prescriptions to the NHS Spine which happens under EPS phase 4.
For cross-border patients, adding an exemption code ensures smooth prescription collection in Scotland or Wales by ensuring a printed prescription is generated.
3. Manage Patient Records: Utilize the Patient Actions menu in EMIS Web. Navigate to 'EPS Preferences' within the Medication section. Here, you can add the necessary codes to categorize and manage cross-border prescriptions effectively. 4. Address GP2GP Coding: Patients may be coded as cross-border from previous practices. Update patient records to replace exception codes as necessary to ensure their prescriptions align with the correct setting.

Benefits of Proper Management

Cross-border electronic prescription management ensures that patients receive their medications without issues related to the geographical specifics of pharmacy locations. This management streamlines operations for both providers and patients by ensuring prescriptions adhere to necessary legal and procedural protocols.
Category
Prescribing & medication
Sub category
EPS
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

What are cross-border electronic prescriptions and how do they work in EPS?

How can I manage cross-border patients in EMIS Web?

How do I ensure cross-border prescriptions are printed, not sent electronically?

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