Hero Health - EMIS Web Support Guide

What are the necessary conditions for activating managed referrals in EMIS Web?

Care record
Advanced

Activating managed referrals in EMIS Web allows for the efficient electronic transfer of patient referral information between primary and community care organisations. To activate this feature, ensure the following conditions are met:

  • RBAC Activities: Both RBAC activity B0062 (Local System Administration) and B8016 (Perform Management Restricted Administration) must be included in your role profile to manage and send referrals.
  • EMAS Manager: Both the source and target organisations need to activate managed referrals within the EMAS Manager. Without this, electronic referrals cannot occur.
  • Patient Administration Usage: The target organisation must employ Patient Administration to handle referrals.
  • Status Configuration: Ensure the services in both organisations are configured to accept inbound and outbound referrals.
Managed referrals save time by allowing direct electronic communication between organisations, removing the delays caused by traditional paper referrals.

By setting these conditions, users can optimise their referral process, paving the way for increased efficiency and improved patient care coordination. Tracking referral progress is made easier with real-time notifications from EMIS Web.

Category
Care record
Sub category
Referrals
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

Why is activating managed referrals beneficial for healthcare organisations?

How can I track a managed referral's progress in EMIS Web?

What advantage do managed referrals provide over traditional referral methods?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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