Hero Health - EMIS Web Support Guide

What are the key limitations of EMIS Web Job Categories in regard to Shared Records and GP Connect Appointment Slots?

Care record
Advanced

In EMIS Web, job categories define the role-specific permissions for accessing shared patient records and managing GP Connect appointment slots. However, there are notable limitations associated with job categories concerning these functions:

Shared Records:
  • When an organisation completes a Care Record Sharing Agreement, there is an option to restrict access to shared records by specific job categories. If an organisation does not specify these categories, only users included in the default ruleset can access shared records.
  • This means that if a user's job category falls outside the default ruleset, they will not be able to view shared records and will receive a notification restricting their access.
GP Connect Appointment Slots:
  • For appointment slots to be GP Connect bookable, the session holder must be assigned one of the defined job categories. These categories include roles like General Medical Practitioner and Pharmacist, among others.
  • However, not all job categories listed for GP Connect bookable slots are included in the default ruleset for viewing shared records, creating potential access issues.
  • It's crucial for clinicians requiring both functions to have a job category present in both lists, ensuring seamless access to shared records and participation in GP Connect appointments.
This limitation can significantly impact workflow efficiency and access across healthcare organisations, making it essential for organisation administrators to correctly assign job categories based on these functional needs.

Did you know?

Hero Health offers an online booking system that integrates with EMIS Web, allowing practices to expose specific slot types for direct booking via their website. This feature not only streamlines the booking process but also empowers patients to manage their appointments, potentially reducing administrative tasks. Learn more about Hero Health's online booking solutions.

Category
Care record
Sub category
Sharing
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

How do I check if my job category allows access to shared records and GP Connect appointment slots?

What is the purpose of shared records and GP Connect in EMIS Web?

How can Hero Health integrate with EMIS Web to improve healthcare services?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more