Hero Health - EMIS Web Support Guide

How to customize appointment reporting parameters in EMIS Web?

Appointments
Advanced

Customising Appointment Reporting Parameters

In EMIS Web, you can tailor your appointment reports by adding or adjusting filters, defining global parameters, and scheduling the reports to run automatically. Below are key steps to help you customise your reporting parameters:

Accessing Appointment Reporting

• From the EMIS Web menu, point to Appointments and select Appointment Reporting.
• Choose an existing folder or create a new one to store your custom report.

Adding & Configuring Filters

• After clicking Add > Slot Report (or Session Report), open the Filter Data section.
• Use Add Filter to select filters such as appointment date, slot type, or DNA status.
• To make certain filters dynamic, tick Set as parameter and give it a name. You can then edit the parameter each time you run the report, saving time if you run it frequently.

Using global parameters for recurring filters, such as "This Month" or "Last Quarter," can significantly streamline report updates for administrators.

Scheduling the Report

• Go to Schedule in the left-hand pane and pick Daily, Weekly, or Monthly.
• Define how often you want the report to run (e.g., “every Monday”) and when it should stop.

Did you know?

If you want to reduce DNAs (Did Not Attend) or manage scheduling more efficiently, consider using automated appointment reminders with Hero Health. Linking your reports to these reminders can highlight improvements in attendance and save significant admin time. You can learn more at:

  • Appointment reminders: https://www.herohealthsoftware.net/nhs-features/appointment-booking

Once your parameters and schedule are finalised, click Save and Run or View Results to generate and review your custom appointment report.

Category
Appointments
Sub category
Appointments reporting
Difficulty
Advanced

Common questions

Frequently asked questions related to this topic

How can I quickly reuse the same reporting criteria across multiple appointment reports?

Why can’t I see individual patient information in the reports?

Can I filter by slot type when customising appointment reports?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more