Hero Health - EMIS Web Support Guide

How does the drug updates process work after submitting a request?

Prescribing & medication
Beginner

Understanding the Drug Updates Process in EMIS Web

Once a request for a drug update is submitted in EMIS Web, the system automatically manages the retrieval and integration of updates. This ensures that all users, including general practitioners and practice administrators, have access to the most current and accurate drug data.

The Update Process

Following a submission, EMIS Web connects with external databases, such as the Dictionary of Medicines and Devices (dm+d), to obtain the necessary updates. These updates include new drug entries, modifications to existing medications, and the removal of any outdated drugs. The process is centralised and managed by the system, ensuring consistency and accuracy across the platform.

Benefits of Automatic Updates

The automated nature of EMIS Web's drug update functionality saves time for healthcare professionals and reduces administrative workload, ensuring practices can focus on patient care without distractions.

The automatic updating process is critical as it ensures compliance with national prescribing standards and enhances patient safety by providing up-to-date drug information. This also helps to eliminate potential errors that could arise from using outdated medication data.

Maintaining Accuracy

Each update is meticulously reviewed before integration to guarantee its accuracy. If discrepancies or errors are detected in updated drug information, it’s important for users to report these to their local service desk or support team. This collaborative approach helps maintain the integrity and reliability of the system.

Did You Know?

The Hero Health platform can enhance your practice's functionality by integrating seamlessly with EMIS Web. With features like online booking and care navigation, Hero Health can streamline your administrative processes and improve patient engagement. Learn more about how Hero Health's online booking can revolutionise your practice today.

Category
Prescribing & medication
Sub category
Formulary
Difficulty
Beginner

Common questions

Frequently asked questions related to this topic

How are drug updates processed in EMIS Web after requesting?

What should I do if there is an error in the updated drug information?

Why is the automated drug update process important?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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