Hero Health - EMIS Web Support Guide

How do you send a document via direct message in EMIS Web?

Care record
Intermediate

To send a document via direct message in EMIS Web, follow these steps to ensure a secure and efficient process.

Activating Document Sharing

Before sending documents, Document Sharing must be activated:

  • Navigate to EMAS Manager from the EMIS Web menu by selecting System Tools, then EMAS Manager.
  • In the navigation pane, choose the EMIS tab and then Document Sharing.
  • Click Activate Application. A green tick will confirm activation.

Sending a Document via Direct Message

Once Document Sharing is activated, you can proceed to send documents:

  • Access Documents by navigating through Care Record in the EMIS Web menu.
  • Select the required document and right-click to choose Send Document.
  • The Send Document screen provides two options:
    • Usual GP – Directly send to the patient's GP.
    • Other – Use the Find Service screen to choose a service; it must be configured to Allow Referrals.
  • If necessary, mark the document as Urgent before clicking Send.
“Using direct messaging to send documents saves time and enhances the privacy of patient data, ensuring quick and secure communication within the health service.”

Did You Know?

Hero Health enhances patient engagement by offering a platform that integrates seamlessly with EMIS Web for efficient direct messaging. Empower your practice with Individual Messaging to send secure communications, including attachments, to patients.

Category
Care record
Sub category
Documents
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How do I send a document via direct message in EMIS Web?

Why use Document Sharing in EMIS Web?

Can I send a document via direct message within my organisation using EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more