Hero Health - EMIS Web Support Guide

How can you view, edit, and delete consultations in a patient's care record?

Care record
Intermediate

To effectively manage consultations within a patient's care record in EMIS Web, follow these key steps to view, edit, and delete consultations:

Viewing Consultations

To view consultations, access the Consultations screen within a patient’s care record. Use the Date Navigator to browse through consultations by date. You can apply filters to the Problems tab in the navigation pane to focus on specific issues recorded for the patient.

Editing Consultations

To edit a consultation, select the appropriate entry from the Consultations screen. Click on the Edit Consultation option in the ribbon. Make the required changes in the Consultation Edit screen and click Save to update the record. Tracking changes is facilitated by the Audit Trail Viewer, which provides details on who has altered the consultation and what changes were made.

Deleting Consultations

When necessary, delete a consultation by selecting it in the Consultations screen and clicking on the Delete Consultation button in the ribbon. When prompted, provide a reason for deletion or choose to leave it blank. It’s crucial to note that deleted consultations cannot be recovered directly and any relevant information must be re-entered as a new consultation if needed.

Did you know? Making sure your patient's consultations are current and accurate can save valuable time in the long run and provide comprehensive, up-to-date patient histories for clinicians.

Audit Trail Use

The Audit Trail Viewer is an essential tool for monitoring who has added, edited, or deleted consultations. This supports transparency and accountability within your practice, ensuring high standards of patient care.

Pro Tip: Consistently updating and rectifying consultations, while ensuring proper audit trails, is a best practice in maintaining immaculate patient records.

Category
Care record
Sub category
Consultations
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

Who can edit or delete a consultation in EMIS Web?

Can I recover a deleted consultation in EMIS Web?

How can online visibility for consultations benefit patient engagement in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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