Hero Health - EMIS Web Support Guide

How can you view deleted consultations and retrieve information from the audit trail in EMIS Web?

Care record
Intermediate

To view and retrieve information from deleted consultations in EMIS Web, follow these steps:

Accessing Deleted Consultations

Within the EMIS Web interface, navigate to the Consultations section by clicking Care Record and selecting Consultations. If no patient is selected, use Patient Find to choose one.

On the Consultations ribbon, click View Deleted. This will take you to the Audit Trail Viewer screen, where you can explore details of deleted consultations.

The Audit Trail Viewer offers a detailed log, showing who made changes to consultations, enabling you to audit user activity efficiently and maintain data integrity.

Viewing the Audit Trail

To see all entries and changes made to consultations, use the Audit Trail feature. Right-click on the consultation header you wish to audit and choose Audit Trail. This action displays a comprehensive record of additions, edits, or deletions, along with timestamps and user information.

Although retrieving a deleted consultation directly is not possible, the audit trail may provide enough details to recreate necessary data accurately.

Consider Benefits

Maintaining careful records through the audit trail and deleted consultations viewer is crucial in ensuring accountability and accuracy within clinical practices. This function also supports compliance with data protection regulations.

Category
Care record
Sub category
Consultations
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

How can I view deleted consultations in EMIS Web?

What is the audit trail in EMIS Web and how do I access it?

Can deleted consultations in EMIS Web be recovered?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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