Hero Health - EMIS Web Support Guide

How can I use the GP workload tool in EMIS?

Appointments
Intermediate

The GP workload tool in EMIS Web helps to efficiently manage and balance the distribution of appointment-related tasks within a general practice. Using this feature, GPs can assess their daily workload, reallocating resources as necessary to handle peak periods effectively.

Configuring Your GP Workload

Begin by accessing the Appointment Book in EMIS Web. To do this, navigate to 'Appointments' and then select 'Appointment Book'. Once there, you can leverage various filters and views supported by EMIS Web to manage your workload.

  • Session View: Adjust how you view different sessions—be it day or week view—and align these with your scheduling needs.
  • Filter Use: Apply appropriate filters to focus on specific criteria, like urgent slots or a particular session holder.
  • Patient Information: Seamlessly access the patient's care records to provide timely consultations and follow-ups.

Maximising Tool Benefits

For a more enhanced scheduling strategy, consider combining tool features with insights gained from the workload screen.

"Users have noted significant resource allocation improvements by quickly identifying underutilised sessions through effective workload management. This approach not only balances work across the team but also enhances patient satisfaction by reducing wait times."

Regularly reviewing workloads helps ensure that GPs and practice staff operate at an optimal capacity without being overburdened. Adjust session types, manage patient engagements and refine booking strategies as needed.

Category
Appointments
Sub category
Appointments reporting
Difficulty
Intermediate

Common questions

Frequently asked questions related to this topic

What is the GP workload tool in EMIS Web?

How do I access the GP workload tool?

Why should I use the GP workload tool in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more