Hero Health: Introducing Our EMIS-X Messaging Integration

Discover how our new fully integrated messaging solution in EMIS-X simplifies patient communication and gives you all the tools you need—right at your fingertips.

Why Integrate Hero Health with EMIS-X?

We’re delighted to announce our latest achievement: a seamless integration with EMIS-X, the next-gen clinical system within EMIS Web. By bringing Hero’s individual messaging solution right into EMIS-X, GP practices get a fully integrated scheduling, patient communications, and triage platform. Everything is in one place—no need to juggle multiple systems or tabs.

Key Features of Hero’s EMIS-X Messaging Integration

  • Send Bespoke or Template Messages: Send patient communications via email, SMS, or NHS App directly from EMIS. Use pre-built templates for common scenarios or craft something unique for specific patient needs.
  • Appointment Booking Links: Let patients self-book with just a few clicks. The appointment—and the details—feed right back into their clinical record.
  • Questionnaire Links: Collect vital info before appointments, whether it’s blood pressure readings or lifestyle questionnaires. Everything is saved seamlessly to the patient record.
  • One-Time Response Links: Need a quick clarification? Send a secure link that patients can use exactly once—perfect for those last-minute updates or photo uploads.
  • Attachment Sharing: Provide patients with key documents or attachments, all neatly updated in the existing EMIS record.
“This is the first fully integrated scheduling, patient communications, and triage capability within EMIS Web—making life simpler for busy GP teams.”

How the Integration Helps Your Practice

By automating many admin-heavy tasks, our EMIS-X integration helps reduce costs, boost staff efficiency, and keep your patient data secure. Hero Health is priced at 45p per patient per year, giving you a complete digital toolkit without the hefty price tag. If you’re curious how our pricing compares to other providers, check out our article on What Does Accurx Cost? or see our detailed comparison in Hero Health vs Accurx – Healthtech Hunt.

Easy Access Within EMIS-X

You can open Hero’s messaging panel with a click, select your patient, and send a message or questionnaire without firing up extra programs. You’ll take pressure off your phone lines (and your sanity) by making patient communication almost effortless.

Want to Take It Even Further?

Beyond individual messaging, Hero also offers Care Navigation & Triage. We help direct patients to the right resources—be it a locally commissioned service, pharmacy first, or direct booking at your practice. It’s a handy tool to ensure patients receive the right care quickly, and in some cases, automatically.

Getting Started

Ready to jump into the future of GP practice management? You can sign up for Hero Health and activate our EMIS-X integration with just a few steps:

  • Contact our Sales team at herohealthsoftware.net.
  • Our Hero experts will walk you through a quick setup and configuration process.
  • Once set up, start sending messages, booking appointments, and triaging patients!

Best of all, if you’re an EMIS Web or EMIS-X user, it’s never been easier to simplify your workload. Join Hero today and experience our delightfully cheeky yet professional approach to patient communication.

For a step-by-step guide on sending messages through EMIS-X, take a look at our support article.

Learn more:

Frequently asked questions

Commonly asked questions by providers using Hero to transform their service

How do I start using Hero’s EMIS-X integration?

Is my patient data safe?

Can I create my own questionnaires to send via Hero?

How does the one-time response link work?

What does Hero’s pricing look like?

Discover more

Considering Hero? Review our latest blogs to learn about how practices are using Care Navigation, and why Hero Health is an increasingly popular alternative to Accurx

Explore our features

Learn more about the functionality covered in this blog article

Individual messaging

Streamline your communications with 1-2-1 messaging

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