In this article, we compare Hero Health and AccurX, uncovering functionality from online booking to patient messaging to enhanced access appointments, to find the best provider of NHS appointment booking software.
If you’ve landed on this page, let me take a wild guess—you’ve just spent a frustrating half-hour Googling something like "best alternative to Accurx" or "affordable NHS booking solutions". You’ve sifted through mentions of iPlato and Mjog, but nothing feels like the right fit. Then, like a light at the end of the HealthTech tunnel, you found Hero Health. Welcome.
You’re probably here because you're juggling questions: How does Hero compare to Accurx? Which solution is better for messaging, booking, and collaboration? Don’t worry—we’re here to break it all down, no fluff, just facts. By the end of this, you’ll know why NHS practices, PCNs, and Federations are switching to Hero Health—and maybe, just maybe, why you should too.
Hero Health and Accurx are major players in NHS digital health. Both offer online booking and messaging functionality, including single and batch messages. Both integrate with NHS systems like EMIS, making them go-to options for busy practices.
However, there are some key differences:
It’s no secret that Accurx is the messaging king. Their features include SNOMED-coded forms, patient surveys, and everything in between. For practices primarily looking for robust messaging tools at a single-practice level, Accurx delivers well...but at a high cost.
These days Hero matches Accurx on messaging, and is even embedded in EMIS X - something Accurx can't offer.
Hero Health, on the other hand, steals the spotlight with online booking functionality that caters to both practices and networks. Here’s what Hero does differently:
Hero Health’s ability to unify booking across organizations means fewer administrative headaches, faster patient care, and full compliance with the network DES requirements.
One of the biggest frustrations we hear? Accurx’s pricing increases. As budgets tighten, practices and PCNs are seeking more affordable solutions without sacrificing functionality. Enter Hero Health—a platform that delivers comparable tools at a 35% lower price.
While Accurx excels in messaging, Hero Health is closing the gap while offering superior online booking tools. For networks that need cross-organisational capabilities, Hero’s all-in-one solution is simply unbeatable.
Hero Health matches Accurx’s batch messaging capabilities while maintaining its reputation as the budget-friendly option. Whether it’s sending reminders or health surveys, Hero does it all without the hefty price tag.
The gold standard for online booking in NHS settings has evolved. Providers now expect solutions that offer:
Hero Health has designed its online booking system with these priorities in mind, enabling not just individual practices but entire networks to thrive.
If your main need is SNOMED-coded questionnaires or highly detailed patient messaging, where Accurx were previously untouchable, Hero now compete. But for providers looking for a truly collaborative, affordable solution with industry-leading online booking tools, Hero Health is stealing the show.
So, who takes the crown? That depends on your priorities. But if you're here searching for affordability, advanced booking capabilities, and an all-in-one solution, then Hero Health might just be your winner.
Why not book a call with our team and see why so many NHS providers are making the switch? Save money, streamline your operations, and lead the way in patient care with Hero Health.
Commonly asked questions by providers using Hero to transform their service
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Learn more about the functionality covered in this blog article
