Who should I contact if the date of death has been incorrectly updated on the Spine and needs correcting?

To address an incorrect date of death that has been updated on the Spine, you need to contact the National Back Office (NBO). They have the authority and ability to amend errors directly on the Spine. Attempts to manually change the patient’s status in EMIS Web will not correct the data on the Spine.

For local corrections in EMIS Web, you can utilise the Registration Workflow:

• Navigate to Workflow Manager under the main menu.
• Select Registration in the navigation pane.
• Click on Actions in the top ribbon and select Manual Status Modification.
• Choose the patient, delete the incorrect status and confirm the changes.

Automatic death notifications save valuable time by reducing administrative overhead in keeping patient records accurate across different healthcare organisations.