Hero Health - EMIS Web Support Guide

Who can access the Lab Reports Archived mailbox in EMIS Web, and what permissions are required?

Workflow
Intermediate

In EMIS Web, the Lab Reports Archived mailbox is used to store all lab reports that have been viewed, filed, and archived. This mailbox is integral for efficient workflow management, ensuring that historical data is easily retrievable when needed, which can streamline operations and improve accuracy in patient care.

Permissions Required

To access the Lab Reports Archived mailbox, users must possess the RBAC activity B0360 View Detailed Health Records in their role profile. This ensures that only authorised personnel can manage sensitive patient information, maintaining privacy and compliance with best practices.

Who Can Access?

Any user configured for global viewing within your organisation can access the Archived mailbox. This is particularly useful for practice administrators or appointed personnel responsible for overseeing the management of lab reports.

Managing Archived Reports

Accessing and managing the archived reports is straightforward:

  • Navigate to the Workflow Manager in EMIS Web.
  • Select Lab Reports from the navigation pane.
  • Choose the Archived mailbox to view all filed and archived reports.

If a report needs to be unarchived for further actions or corrections, users can move it back to the Unmatched mailbox, enabling additional processing or validation.

Accessing archived lab reports is vital for maintaining comprehensive patient records and can save considerable time when historical data needs to be reviewed or utilized for ongoing care.

Did you know?

The Hero Health platform integrates seamlessly with EMIS Web, offering functionalities such as online booking and individual messaging, which can help streamline operations, enabling practices to focus on delivering exceptional care.

Category
Workflow
Sub category
Test requests
Difficulty
Intermediate

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Common questions

Frequently asked questions related to this topic

What is the Lab Reports Archived mailbox in EMIS Web?

Who can access archived lab reports in EMIS Web?

Why is managing lab report archives important in EMIS Web?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more