Hero Health - EMIS Web Support Guide

Which RBAC roles or permissions are required to revert an incorrect deduction or remove a deceased status in EMIS Web?

Workflow
Intermediate
For reverting an incorrect deduction or removing a deceased status in EMIS Web, specific RBAC roles are needed to access and manage patient registration efficiently. **Key RBAC Roles Needed** - **B1680 Manage Demographics**: This activity allows users to access and manage demographic data. - **B0837 Decease Patient**: Required to initially record a deceased status. - **B0065 Undecease Patient**: Necessary to remove the deceased status from a patient if it was applied in error. **Process for Removing an Incorrect Deceased Status** 1. **Access Registration Workflow**: Navigate to the EMIS Web menu, select Workflow, then Workflow Manager, and proceed to Registration. 2. **Use Manual Status Modification**: - Click on Actions in the ribbon and select Manual Status Modification. - Choose the relevant patient to amend the incorrect status. - Select the status you wish to remove, then click '**Delete Status**', and confirm the deletion. 3. **Finalise the Record**: Depending on whether the patient is marked 'Active' or 'Inactive': - **Active**: Request another deduction and note the correction, such as "Correcting Date of Death." - **Inactive**: Add an active status manually and proceed with the correction note request. > Quick modifications to incorrect patient status not only ensure accurate record management but also streamline processes for practices, saving time and reducing administrative overhead. **Did you know?** Using platforms like Hero Health can enhance patient interaction efficiency through timely appointment reminders and self-service options for patients to manage their bookings online. Explore [Hero Health Online Booking](https://www.herohealthsoftware.net/nhs-features/appointment-booking) for more convenient patient interactions.
Category
Workflow
Sub category
Patient registration
Difficulty
Intermediate

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What are the required RBAC roles for modifying a patient's registration status in EMIS Web?

How do you correct an incorrect deceased status in EMIS Web?

Why is quickly reverting an incorrect deduction or deceased status important?

What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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