Hero Health - EMIS Web Support Guide

Which RBAC activity or permission is required to use the Amend Patient Identifier action, and why is B1680 Manage Demographic Duplicate Records essential?

Workflow
Advanced

To utilise the "Amend Patient Identifier" action in EMIS Web, users must possess the RBAC activity B1680, titled 'Manage Demographic Duplicate Records.' This permission is required because the amendment of key patient identifiers such as NHS numbers can significantly impact patient records. Ensuring the correct association of identifiers prevents errors in patient data management crucial for treatment accuracy and administrative integrity.

Why is B1680 essential? B1680 allows users to manage and resolve demographic duplicates or discrepancies, such as those arising from incorrect patient identifiers. Without this, discrepancies might remain unresolved, leading to issues in healthcare delivery and operations.

"Managing demographic duplicates can dramatically reduce administrative errors and potential risks in patient care, making B1680 a vital permission."

Follow these steps to amend a patient’s identifier:

  • Access the Registration Workflow by clicking the EMIS Web menu, then Workflow, Workflow Manager, and select Registration.
  • In the Workflow Manager Registration screen, click 'Actions' on the ribbon, then 'Amend Patient Identifier.'
  • Select the required patient and click OK to display the current NHS number.
  • Enter the new NHS number in the field provided, then click OK.
  • The new NHS number will now be applied to the patient’s record.

Be aware that changes made this way are local to EMIS Web and will not generate transmissions to your trading partner. This function should be used with a complete understanding of the potential consequences in communication flow with GP Links.

Category
Workflow
Sub category
Patient registration
Difficulty
Advanced

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Why is the B1680 permission crucial for using the Amend Patient Identifier action in EMIS Web?

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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