Hero Health - EMIS Web Support Guide

When should you archive tasks in EMIS Web, and how does archiving impact system performance?

Workflow
Intermediate

Archiving tasks in EMIS Web is a crucial part of task management within the platform, ensuring not only efficient workflow but also optimal system performance. While tasks need to be completed before they can be archived, it is recommended that you archive tasks regularly to maintain system performance.

When to Archive Tasks

  • Tasks should be archived once they are completed. You can find these completed tasks in the 'Completed Tasks' or 'Sent Tasks' sections of the Workflow Manager.
  • Regularly managing and archiving tasks helps prevent an accumulation of active tasks, which can slow down system performance.
  • Consider archiving at the end of each day or week depending on the volume of tasks handled within your organisation.

Impact of Archiving on System Performance

While completed tasks do not directly affect system performance, large volumes of active tasks can lead to system slowness. Archiving helps reduce the number of active tasks and contributes to maintaining a more responsive and efficient EMIS Web environment. For optimal system performance, it’s advised to clear active tasks from inboxes daily where possible.

"Regular task archiving not only keeps your task list clean but also ensures EMIS Web operates smoothly, especially in large organisations handling numerous tasks daily."

When archiving tasks, ensure not to archive too many tasks simultaneously to avoid performance issues during the archiving process.

Did You Know?

Using Hero Health, integrated with EMIS Web, tasks like appointment management can become more streamlined. For instance, by enabling online booking and configuring automated appointment reminders, your clinic can potentially decrease the task volumes related to appointment setting and follow-ups, enhancing productivity and patient engagement.

Category
Workflow
Sub category
Tasks
Difficulty
Intermediate

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Common questions

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

Learn more