What steps are required to configure a new mailbox in EMIS Web’s Registration Workflow, and which RBAC permissions are needed?

To configure a new mailbox in EMIS Web's Registration Workflow, ensure you have the necessary RBAC permissions: B1680 Manage Demographic Duplicate Records and B0062 Local System Administration. These enable you to access and modify the required settings.

Follow these steps to configure a new mailbox:

• Access Workflow Manager Configuration by clicking the EMIS Web menu, pointing to Workflow, selecting Workflow Manager, and then clicking Config on the ribbon.
• In the Organisation Options pane, click Mailboxes.
• At the top of the Mailboxes pane, click Add. The Add Mailbox screen appears with DTS pre-selected as the Mailbox Type.
• Enter a name for the mailbox in the Mailbox Name field.
• Enter the mailbox password in the Mailbox Password field. This password is provided by EMIS Support.
• Click OK. The new mailbox will be added and visible in the Mailboxes pane.

"Configuring your DTS mailbox allows seamless communication and instant message exchange with external providers, reducing administration time and improving patient care delivery."

EMIS Web's Registration Workflow not only helps streamline patient registration processes but also ensures that important communication, like prescription requests or lab reports, flows efficiently between your practice and its trading partners, enhancing overall operational efficiency.