Hero Health - EMIS Web Support Guide

What steps are involved in configuring patient types for GP Connect Messaging?

Interoperability
Intermediate

Configuring patient types for GP Connect Messaging within EMIS Web is essential for enhancing communication between healthcare providers and ensuring that accurate patient information is seamlessly shared. Here’s how to configure your patient types:

Steps to Configure Patient Types

1. **Access Organisation Configuration**: Click the EMIS Web menu button, go to Configuration, then select Organisation Configuration.

2. **Navigate to the Right Panel**: Within the Organisation Configuration screen, locate and click on GP Connect Configuration from the left-hand panel.

3. **Edit and Configure**: On the ribbon, click Edit. Within the GP Connect Configuration screen, click GP Connect Messaging - Send Consultation (Encounter) Summary. Here, you will see all available patient types listed.

4. **Set Preferences for Patient Types**: For each non-GP organisation patient type available (such as community registered and externally registered types), set the default to either automatically send or not send a summary of consultations back to the patient's registered GP.

Efficiently configuring patient types for GP Connect Messaging streamlines administrative workflows and significantly reduces manual intervention in routine tasks,?allowing clinicians to focus more on patient care rather than administrative burden.

Manage Messaging Preferences

Once configured, if a patient type is set to automatically send encounters, messages will be queued for three hours before they are sent to allow for any necessary amendments during this period.

Category
Interoperability
Sub category
GP Connect
Difficulty
Intermediate

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Common questions

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Why is configuring patient types for GP Connect Messaging important?

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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