If you are unable to find the interchange number provided by your trading partner in EMIS Web, you may need to revisit the steps to ensure everything is configured correctly. Follow these steps to locate or rectify the issue:
Step-by-Step Guide
- Access Workflow Manager: Navigate to the EMIS Web menu, point to 'Workflow', select 'Workflow Manager', and then in the navigation pane, choose 'Lab Reports'.
- View Interchange History: On the ribbon, click on 'DTS' and select 'View Interchange History'. Here, you can search by the interchange number provided by the trading partner.
- Confirm Trading Partners Configuration: Ensure that the trading partner is correctly configured in your system. This can be checked under Workflow Manager's configuration settings.
Common Issues
If the interchange number is still not found, consider the following possibilities:
- Configuration Errors: Revisit the trading partner setup to ensure all mandatory fields are completed correctly.
- Transmission Delays: Sometimes there might be a delay in transactions appearing due to processing times.
“A well-configured Registration Workflow can streamline patient registration and reduce administrative overhead.”
For specific issues, users may need to contact EMIS Support for further assistance.
Did you know?
Hero Health's online booking system integrates seamlessly with EMIS Web, allowing patients to book appointments directly via your website. This can help reduce no-show rates and administrative burden. Learn more about our Online Booking feature.
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