Hero Health - EMIS Web Support Guide

What FHIR error codes might I encounter when sending GP Connect Documents, and how should I resolve them?

Interoperability
Advanced

Understanding FHIR Error Codes in GP Connect Documents

GP Connect Documents in EMIS Web allow clinics to send secure, standardised summaries of patient encounters to their registered GP practices using Fast Healthcare Interoperability Resources (FHIR). However, during this process, you might encounter some FHIR error codes, which indicate issues with message processing. Here are common FHIR error codes and tips on how to resolve these errors:
  • 20015 - Message too large: This error occurs when the message size exceeds 5MB. You might need to condense the data or split the information into multiple smaller messages before resending.
  • 30002 - Patient record not present in the system: Ensure the patient's details are correctly recorded in the EMIS Web system and that it's up-to-date. Check the recipient's MESH mailbox settings to ensure correct delivery.
  • 30003 - Patient no longer at this clinical setting: This suggests that the patient has moved practices. Confirm the patient's current registration details against the NHS Spine and update your records accordingly.
  • 30004 - Patient known here and recently deceased: This indicates that the patient record was active at the time of death. Double-check the patient's status in your system and ensure deductions are processed correctly.
The above error codes can be traced using the Audit Trails feature by selecting MHS Logs, and further details on each status can be found within the Consultation and Document Management screens.
"GP Connect facilitates seamless communication between healthcare providers, enhancing patient care by ensuring information is efficiently shared across practices."
If persistent issues occur, reach out to the message sender or your local IT support for further assistance. Proper configuration and understanding these error messages ensure smooth operation and interoperability.
Category
Interoperability
Sub category
GP Connect
Difficulty
Advanced

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