Hero Health - EMIS Web Support Guide

What do the different prescription request icons on the Medication screen represent in EMIS Web?

Workflow
Beginner

On the Medication screen in EMIS Web, various icons indicate the status of prescription requests, providing quick visual cues for managing medications efficiently.

Prescription Request Icons

  • Pending Request: Indicates a prescription has been requested but not yet issued. Hover over the icon to view more details about the pending task.
  • Issued: Shows that the medication has been issued following the prescription request.
  • Cancelled: Represents a prescription that has been cancelled subsequent to a request.
These icons provide a streamlined way to identify and manage the status of prescriptions, aiding both prescribers and administrative staff in maintaining an organised workflow.

Understanding these icons can help improve the accuracy and timeliness of prescription processing, minimising delays and reducing administrative burdens. Regular checks on the Medication screen will ensure prescriptions are processed as intended.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Beginner

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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