Hero Health - EMIS Web Support Guide

What details should I include when using the free text field for EPS prescription cancellations in EMIS Web to maintain a clear audit trail?

Workflow
Intermediate

When cancelling an EPS prescription in EMIS Web, it is crucial to use the free text field effectively to maintain a clear audit trail and support accurate record-keeping. Here are the essential details you should include:

  • Cancellation Reason: Clearly state the reason for the cancellation. This could include clinical decisions, patient requests, or administrative errors. Providing specific details helps other clinicians understand the context of the cancellation.
  • Patient Communication: Note any communication with the patient regarding the cancellation. This is particularly important if the prescription was already dispensed to alert the patient not to use the medication.
  • Pharmacy Interaction: Document any instructions or communications with the pharmacy, especially if action is needed from them to return the prescription to the system for successful cancellation.

Using the free text field to provide these details ensures all relevant information is documented, supporting patient safety and adherence to best practices.

"Utilising the free text field for cancellations in EMIS Web enhances communication and minimises misunderstandings, resulting in streamlined medication management processes."

Always ensure you check the EPS Prescription Tracker to verify that cancellations are processed correctly and patient records are updated accurately. This diligence prevents incorrect medication from reaching the patient.

Category
Workflow
Sub category
Medicine management & prescriptions
Difficulty
Intermediate

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Can using the free text field for EPS prescription cancellation improve record accuracy?

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