Hero Health - EMIS Web Support Guide

What are the recommended best practices for reviewing each clinical area (such as consultations, medication, and problems) before choosing to file or reject an incoming GP2GP record?

Workflow
Beginner

Best Practices for Reviewing GP2GP Records

Reviewing GP2GP records before deciding to file or reject them is a crucial step in maintaining patient data accuracy and safety. Here are the recommended practices to follow:

Consistent Patient Verification

  • Verify Patient Identity: Ensure the incoming record belongs to the correct patient before filing it. This avoids data discrepancies and misfiling.
  • Checking Record Accuracy: It is critical that you validate the information within the clinical areas such as consultations, problems, and medications.

Clinical Areas Review

Before filing, examine the following areas carefully:

  • Consultations: Ensure consultation records transfer correctly and check for any unfamiliar clinical terms or formats.
  • Medication: Pay special attention to medication records to identify any degraded tasks or unmatched medication codes that need approval or rectification.
  • Problems: Review problems while ensuring they are recorded accurately to reflect ongoing medical issues.
Tip: Completing degrade tasks ensures accurate clinical coding, which is essential for patient safety and effective healthcare delivery. Only clinicians should handle medication and allergy degrade tasks.

Final Filing Decision

  • File or Reject: After review, decide whether to file as a full record or with tasks if further action is required, or reject if records do not match.
  • Address Attachments: Check for any unsent attachments that may need to be forwarded as per local procedures.

Ensuring these best practices are followed will enhance patient data integration and continuity of care within the EMIS Web system.

Category
Workflow
Sub category
GP2GP
Difficulty
Beginner

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Common questions

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What is Hero Health?

Hero is an EMIS and Systm1 integrated messaging, scheduling and triage solution for NHS GPs. You can think of us as an Accurx alternative, but with more sophisticated appointment booking and more configurable care navigation triage.

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